Return & Exchange Policy
All sales are final. We only accept exchanges for product damaged in transit or if the incorrect item was shipped to.
To be eligible for an exchange, you must first contact us within 14 days after the receipt of your online order (as determined by the date of signing for the purchase). The customer is strongly advised to send a photo to abebehongkong.eshop@gmail.com or by Facebook immediately in case of any defects discovered upon the receipt of goods. The image should clearly capture the damaged portion to help us resolve the issue in the quickest possible way.
Please make sure that the item for returning is in a condition that it can be sold again and that the original package is intact.
- No damage or stains on the products
- Product remains unworn, unused and unwashed
- All Product tags present
- All original tags attached
- In Resell-able condition
- Due to hygiene concerns, we do not accept returns or perform exchanges for intimate wear/bodywears, swim wears and socks.
In the event of any dispute, “Miki House Hong Kong” reserves the right of final decision.
所有貨品，不設退款。我們接受在退換期內因商品瑕疵，錯發貨品或運輸途中損壞而要求的換貨申請。
換貨政策：您必須在收到購買貨品後的 14 天內聯絡我們（以貨品簽收日期為準）。我們建議顧客在收到貨品後如發現任何瑕疵馬上與我們聯絡。您可以發送照片至abebehongkong.eshop@gmail.com或 Facebook。圖像必須清楚地顯示損壞的部分以便我們儘快處理您的換貨申請。
請確保退回的物品處於可以再次出售的狀態，並且原包裝完好無損。
- 產品無損壞或污漬
- 產品未磨損、未使用和未清洗
- 顯示所有產品標籤
- 保留所有原始標籤
- 處於可轉售狀態
- 出於衛生考慮，我們不接受內衣/內褲、泳裝和襪子的退貨或換貨。
如有任何爭議，本公司保留最終決定權。